Serendipity Diamonds

About Us

About us

Serendipity Diamonds are online diamond jewellery specialists, providing the highest possible standard of quality and service at a very competitive price. Having worked with diamonds for many years, we have the expertise and skills to deliver whatever piece of jewellery you are looking for. We welcome all enquiries and will always respond promptly to any questions you have.

We try to provide the perfect package when you purchase jewellery. For this reason, we provide the following for each order.

Quality double packaging
Insurance appraisal
Free initial size adjustment (above and below 1 size there would be a small charge)
Diamond certificates (where appropriate) - GIA, IGI, HRD, AGS all available.
Insured delivery
Guaranteed workmanship
The assurance of a full refund if you are not satisfied
Regular updates as your order progresses, by email.
Online or phone payment

We are small enough to provide that extra level of customer care, with a very high level of personal service. You can contact us directly and in person by phone at any time.

We pride ourselves on our outstanding service. We value your order and believe you should receive a perfect service tailored to your requirements.

Need to call us? Telephone 01983 567283

With lower overheads we are able to offer extremely competitive prices.

Serendipity Diamonds is a member of the British Jewellers Association

With our experience, knowledge and attention to detail, each item we sell is of the highest standard. This also applies to presentation and packaging, customer care, and after sales care. We make sure you receive the kind of service that will make you want to return again and again.

Our methods are simple.

We provide high quality jewellery.
We sell at fair, competitive prices with no compromise.
All items are given detailed and accurate descriptions.
We provide clear images for all items.
All items come beautifully presented in quality packaging.
We quote realistic delivery times.
All payments are safe and secure.
All workmanship is guaranteed for 12 months.
Customer information is never passed on to third parties.
We allow you to track all orders easily - just email us
We treat all orders individually.
We are a small friendly company always welcoming.
We are available to speak to directly by phone, in person. 01983 567283 We offer a range of services such as valuation, design, and hand made jewellery.
Above all, we provide you with the care and attention we ourselves would expect.

Please be aware that we are happy to offer information and advice with no obligation to purchase. Please feel free to phone or email info@serendipitydiamonds.co.uk for any advice needed.